(English) Evaluating Smart Speaker UX: Guidelines and Approach

(English) As the IoT world continues to expand, researchers need to understand what to take into account when evaluating and improving the design of smart speakers. [阅读详情]

(English) The Fourth Lens: Making Design Thinking Work for Digital Health

(English) When designing healthcare experiences, we need to prove the effectiveness of our solutions as much as we need to consider their desirability, feasibility, and viability. [阅读详情]

(English) Creating and Implementing a Scorecard System to Increase Organizational User Experience Maturity

A group of musicians giving a concert on stage, including a piano player, drummer, and stand-up bass.

(English) In this article, the author walks through the process they used to build and roll out a user-centric scorecard to help teams increase UX maturity. [阅读详情]

(English) A Day in the Life of a UX Manager

Photo of two people discussing something on a laptop.

(English) A look into the daily life of UX managers who play a unique role in UX practice. [阅读详情]

(English) Can Voice-Driven Virtual Assistants Help Eliminate Physician Burnout?

Photo of a physician in an examining room recording patient information on a tablet; there is a subset screenshot of a medical record with a microphone symbol.

(English) Cumbersome medical software is a leading cause in physician dissatisfaction and burnout. But that story could change if physicians had a voice-driven virtual medical assistant. [阅读详情]

(English) Human-to-Human Interaction Style in Voice User Interface Design

(English) The Perils of Low-Hanging Fruit: Assessing “Viability” within the Minimum Viable Product

(English) Five Years of UX Research Operations Improvements at Novo Nordisk: A Retrospective Reflection

Cartoon showing a lady sitting on a bench and enjoying a bird's song; cat thinking of the bird as food; and worm thinking of the bird as danger.