User Experience

<!–:en–>Rubes Cartoon: Save the Trees<!–:–> [greybox] Paper towel dispenser with “Save the Trees” printed on the towels.  [/greybox] Read more Rubes cartoons or download the new daily Rubes app at rubescartoons.com (c)2009, Leigh Rubin.  Syndicated Cartoonist

New Standards to Help Screen Readers Navigate Web Forms: Techniques to Improve Usability for All Introduction Web 2.0 entices web authors with dynamic capabilities, but these advances in performance and functionality have proven a barrier to a […]

Role Reversal: Testing for Ease of Learning and Recall Training users on a new software package can be very expensive and should be a consideration in software development. When users cannot be pulled from […]

Stepping In: An Outsider’s Guide to Crossing the Digital Divide India, Kenya, Brazil, Chile. Coffee growers, rural farmers, wine producers, village self-help groups, and rural schools. HCI researchers are used to […]

Model-driven Inquiry: A Streamlined Approach to Data Collection How do we know what users need? Arguably the best known, and possibly the most widely practiced approach, is field study using contextual inquiry, an […]

Help! Where Is It When You Need It? Over the last few years we have conducted usability testing of many web applications and forms and have observed some common behaviors. First of all, […]

Information Graphics: An Eclectic Celebration Every decade, professionals interested in effective visual communication publish guidebooks for business people, computer and information-technology […]

User Interview Techniques: Guidelines for Obtaining Better ResultsInterviewing skills are the core of user research, but how do you know if you are a good interviewer? Are you getting the most from your time with […]

<!–:en–>The View from Here: Raising the Floor <!–:–>We all know that information and communication technologies are advancing at an ever-increasing rate and are rapidly being incorporated into every […]

<!–:en–>Deal Them Again: Card Sorting Revisited (Book Review) <!–:–> Card Sorting: Designing Usable Categories By Donna Spencer, with a foreword by Jesse James Garrett Rosenfeld Media; 2009 A whole book on card […]

<!–:en–>The Classy Classic: Designing the User Interface (Book Review) <!–:–> Designing the User Interface: Strategies for Effective Human-Computer Interaction, Fifth Edition By Ben Shneiderman and Catherine Plaisant, with […]

<!–:en–>Editor's Note: A Gourmet Meal of Content, Context, and Analysis Awaits You <!–:–>The worldwide economy is suffering greatly. Consequently, many corporate, government, educational, and organizational budgets have become diminished. […]

<!–:en–>Rubes Cartoon: We Fetched It <!–:–> Read more Rubes cartoons or download the new daily Rubes app at rubescartoons.com (c) 2008, Leigh Rubin, Syndicated Cartoonist [greybox]  We F […]

Forms on the Go: Usable Forms for the Mobile Web As recently as 2006, it was advisable to avoid forms altogether when designing a mobile website. Multi-step, link-driven selection list wizards (Figure […]

Making Forms Accessible: Accessible Forms Help all Users Monash University in Melbourne, Australia is committed to creating both usable and accessible websites and applications for both students and staff. To […]

What Do You Mean? How to Write Good Questions The work of a usability practitioner crosses many disciplines: from ergonomics to graphic design, from visual perception to web standards. The […]

Redesigning Centrelink Forms: A Case Study of Government Forms From time to time, organizations need to review all their forms, a task often performed by inexperienced staff with limited resources. This article is […]

Forms Management: What Forms Managers Think AboutElectronic forms need management just as much as paper forms do. Web forms may be the most common type of electronic form in use today, yet they may […]

The ELMER Experience: A Standard for Government Forms The Problem The challenges of web form design are probably about the most important and underrated issue in national IT and e-government policies. World […]

<!–:en–>The View From Here: Ballot Forms<!–:–>Ballots are one of the most important forms in a functioning democracy. Poorly designed ballots can confuse voters, causing Election Day problems and […]