User Experience

Designing in Healthcare: Learning through Experience I always pictured that, upon graduating, I would land in the technology sector at a Fortune 500 company or at a startup working on the next big app. […]

An Introduction to Design Justice (Book Review) [greybox] A review of Design Justice: Community-Led Practices to Build the Worlds We Need by Sasha Costanza-Chock Book Website Publisher: MIT […]

Explaining the Unexplainable: Explainable AI (XAI) for UX Overview Machine learning (ML) practitioners face a growing problem: Products and services increasingly generate and rely on larger, more complex […]

UX Integration: The Proverbial Stumbling Stones on the Road to UX Paradise Introduction Many UX professionals have a strong desire to fully integrate user experience into their organization. However, there are many stumbling […]

Diversity, Equity, and Inclusion (DEI): Inclusive Design Plus Accessibility For many women my age, there seemed to be an implicit promise that I could do anything or be anything if I went to college and worked hard enough. That […]

Improve Your Usability Tests: Learnings from Evaluating 100-Plus Usability Tests In this article, we present important insights from observing and evaluating intermediate and experienced usability professionals working to obtain […]

Rubes Cartoon: Health

Directing to Care: Technology to Help Patients Find Their Way Although ethnographic studies and contextual inquiries can provide excellent, firsthand insights into a person’s experiences with a product or w […]

Customer Experience: A Major Factor in Customer Portal Success Background The market is moving towards a customer-centric world at an exponential rate. According to Walker’s study, customer experience (CX) is a […]

Remote User Research: Opportunities for Adoption in Asia User researchers are an inquisitive lot, no matter in which part of the world they work. However, there is diversity in the research discipline in […]

Inclusive Design (Book Review) [greybox] A review of Inclusive Design for a Digital World: Designing with Accessibility in Mind by Regine M. Gilbert Book Website Publisher: […]

How to Persuade without Manipulation (Book Review) A review of The Ethical Design Handbook by Trine Falbe, Martin Michael Frederiksen, Kim Andersen  Book Website Publisher: Smashing Media AG 348 […]

Virtual Techniques to Gather User Data for Optimal UX (Book Review) A review of Remote Usability Testing by Inge De Bleecker and Rebecca Okoroji Book Website Publisher: Packt Publishing 174 pages, 9 chapters About […]

Tor Browser: Changing How You Access the Internet The Tor Project is a U.S. nonprofit composed of individuals from all around the world. Guided by common values such as privacy, anonymity, security, and […]

AI Interviewing Technologies: Concerns of Ethics, Accessibility, and Usability AI and Video Interviewing Throughout my job search over the past few months as I wrap up my Master’s program, I have come across a new phenomenon w […]

Designing Curiosity: A Beginner’s Guide Curiosity is powerful. Psychologists tell us that curiosity enhances intelligence and increases perseverance. Being curious propels us to deeper […]

Bridging Differences Across Cultures (Book Review) A review of Global Social Media Design: Bridging Differences Across Cultures by Huatong Sun Book Website Publisher: Oxford Series on […]

How to Practice Cross-Cultural UX Design (Book Review) A review of Universal UX Design: Building Multicultural User Experience by Alberto Ferreira Book Website Publisher: Morgan Kaufmann 242 […]

Architectural Audits and What’s Costing Your Site Conversions As the world continues to embrace digital transformation, for most brands, online platforms are their main port of call for interacting with customers […]

Will the Machine Take Over? Ethics in Artificial Intelligence (Book Review) Artificial Intelligence (AI)—its power fueled by its portrayal in science fiction and the like—has captured our imaginations. We are excited about its […]