User Experience

Driving User Centricity: Remotely Building an Experience Vision Successful UX design takes a village. At Red Hat, multiple global teams of designers, developers, and product managers collaborate both remotely and in […]

Games UX Testing with Artificial Intelligence Digital gaming is the largest entertainment industry in the world, growing at a rate of around 15% per year and reaching $137.9 billion (USD) in annual […]

Artificial Intelligence and Chatbots—Creating Positive Experiences In a broad sense, artificial intelligence (AI) uses computers and machines to simulate human decision-making and thinking. More modern definitions of AI […]

How Mental Health Apps Do (or Don’t) Support Some of COVID-19’s Most Vulnerable Populations The emotional impact of the COVID-19 pandemic has taken its toll on everyone and has greatly intensified the need for accessible mental healthcare. […]

How to Think Like a UX Expert (Book Review) [greybox] A review of Think Like a UX Researcher: How to Observe Users, Influence Design, and Shape Business Strategy by David Travis and […]

So You Want to Get into Civic Tech? (Book Review) [greybox] A review of A Civic Technologist’s Practice Guide by Cyd Harrell Five Seven Five Books 170 pages, 13 chapters  Book Website About this […]

The Need for UX in Healthcare During COVID-19 In the Beginning In the beginning of the COVID-19 pandemic, hospitals worldwide bought as much personal protective equipment (PPE), ventilators, face […]

The Importance of Designing for the Elderly in a Post-COVID World COVID-19 and Internet Usage In this past year, you have probably thought to yourself about the nature of this pandemic and how it is causing radical […]

Video Conference and Design During COVID Times Applying practical user experience first depends on effective collaboration. With the onset of COVID-19 in the Spring of 2020, entire design teams […]

Rubes Cartoon: Developing UX [:en][:zh] 我们到底怎么了，Edna？我们曾经那么野性[:KO] 에드나, 우리 어떻게 된거지? 우리가 너무 제멋대로였었지.[:pt] O que aconteceu conosco Edna? Nós éramos tão selva […]

A design system’s practical guide (Book Review) [greybox] A review of Building Design Systems by Sarrah Vesselov and Taurie Davis Book Website Publisher: Apress 141 pages, 8 […]

Truth telling for businesses about valuing Customer Experience (Book Review) [greybox] A review of Delta UX: The Truth About How Valuing Customer Experience Can Transform Your Business by Debbie Levitt and […]

Activism and COVID-19: Older Southeast Asian Women Embracing Technology Older women in Southeast Asia have been learning to use technology to spread positivity during the COVID-19 pandemic. This article describes how older […]

Technology Moats: The Dark Pattern of Intentional Friction Barriers Figure 1. Pizza. (“Pizza pie,” jeffreyw, CC BY 2.0, via Wikimedia Commons.) The Order A friend of mine had just returned home from a bad day at work as […]

Cognitive Interviewing: A Method to Evaluate Surveys Acknowledgements Sadly, my co-author, Jennifer Edgar, passed away before the publication of this article. She and I worked on a draft of the article […]

Incorporating the Jobs to Be Done Framework (Book Review) A review of The Jobs to Be Done Playbook by Jim Kalbach Book Website About this book A good reference for Methods/How-To and UX […]

UX Governance for Education in the Time of COVID-19 The COVID-19 pandemic is leaving no sector untouched, including education (see UX Education: Some Missing Pieces). Schools and training facilities […]

[:en]社会におけるウェアラブル・テクノロジーの採用[:zh]可穿戴技术在社会中的采用[:KO]사회 복지 기술 도입[:pt]Adoção da tecnologia vestível na sociedade[:ja]社会におけるウェアラブル・テクノロジーの採用[:es]Adopción de la tecnología portátil en la sociedad[:][:en]ウェアラブル・テクノロジーは将来広く利用されるようになるだろう。本記事では、ウェアラブルデバイスの作成および展開において考慮されるユーザビリティ要因について追及する。考慮する要因には、ユーザーの心理的障壁、データセキュリティとプライバシー、情報オーバーロード、デザインと美学におけるスタイルに関す […]

[:en]Reliability and Validity: Ensuring a Foolproof UX Research Plan[:zh]可靠性与有效性：确保制定绝对稳妥的用户体验研究计划[:KO]신뢰성과 타당성: Foolproof UX 연구 계획 [:pt]Confiabilidade e Validade: Garantia de um plano infalível de pesquisa de UX [:ja]信頼性と妥当性：絶対確実なUX調査計画を立てる[:es]Confiabilidad y validez: cómo garantizar un plan infalible de investigación de experiencia de usuario[:] [:en]As part of a user interface design or user experience (UX) project, we—the researchers—walk through all the steps for generating great user exp […]

[:en]How Words Can Influence the User Experience (Book Review)[:zh]“How Words Can Influence the User Experience”（词语如何影响用户体验）（书评） 作者：Michelle Bence[:KO]언어가 사용자 경험에 어떤 영향을 미치는가(서평) 미셸 벤스[:pt]Como as palavras podem influenciar a experiência do usuário (Resenha do Livro) Michelle Bence[:ja]言葉がユーザーエクスペリエンスに与える影響（書評） Michelle Bence[:es]Cómo las palabras pueden influir en la experiencia de usuario (reseña de libro) De Michelle Bence[:] [:en][greybox] A review of Writing is Designing: Words and the User Experience by Michael J. Metts and Andy Welfle  Book […]