Five years ago, when the term remote testing was brought into a conversation between usability practitioners, everyone knew what it meant. The moderator of a usability test was located in…
One hot topic within the user-experience and usability professions, as UX readers understand it, is how we relate to the worlds of marketing, market research, marketing communications, and branding. Almost…
At the risk of oversimplifying, most marketing professionals would probably say there is no difference between a vertical market and what usability professionals call a specific user profile or persona.…
This issue of User Experience introduces 2008 with a rich set of articles from a wide range of real-world perspectives. Rick Starbuck, Washington Mutual Bank, USA, shows us how user-centered…
This issue of User Experience seeks to drive home the importance of usability, usefulness, and
appeal—the full range of user-experience development—for medical systems and for healthcare delivery in general.
This issue’s theme focuses on usability and user-experience issues of interactive and mobile video, informing us about many new technology developments that make headlines in our daily news media. We…
Interactive Television (iTV) is slowly replacing the traditional “passive” TV platform due to better audio/video quality and interactive services such as electronic program guides (EPG) and communication services, made possible…
I'm excited and grateful for the opportunity to share the work of UPA's Usability in the Enterprise project with the broader usability community.
This issue of UX is the culmination of…
We know that our profession is concerned with making products and services more usable, useful, and appealing so that end-users have a better user experience.
The same can be said about…
In many countries, newspapers and popular magazines report on the latest products and services to reach the marketplace. In these publications, reporters and reviewers comment on whatever they believe promotes…