The Kano model enables representation of customer satisfaction with product features. In this article, two enterprise designers share an Excel and a Tableau template that can be used in usability or survey research.
Responsible experience design recognizes design can compound societal feelings of uncertainty and anxiety and solutions ways to achieve business goals while protecting end users.
Following certain principles for designing for IoT can help improve the user experience and relieve anxiety caused by technical breakdowns.
The Usability Maturity Model (UMM) is used to plan, measure and track the usability growth during product development so teams will know when their products are ready for launch.
Looking to becoming a UX researcher, evolve your career, or train others? Learn insights about the state of UX research from a job postings analysis.
In this humorous piece, Cliff Anderson proposes a comparison between Kubler-Ross’s Five Stages of Grief and the experiences of observers new to the usability testing process.
Find more of Leigh Rubin’s cartoon humor and and even book Leigh as a speaker at your next event at rubescartoons.com/events.html (c) 2017, Leigh Rubin, Syndicated Cartoonist
The Internet of Things is not limited to a physical product connected to the Internet. It is an ecosystem with its own UX needs.
User Experience Professionals Association (UXPA) International supports people who research, design, and evaluate the user experience (UX) of products and services.
