Deriving UX goals and vision from business goals reminds us of what’s important to a company as well to users, and how UX professionals can contribute.
WebIQ helps businesses prioritize web improvement efforts and then measures the impact using the results from online research to build and enhance prototypes that are tested in lab-based studies.
When introducing user experience to an organization, approach it the way we approach design itself. Engage your users, assess impact, and iterate to improve the design.
Chinese users perceive ATMs as convenient and modern. However, our research highlighted a pattern of behavior that did not match our expected use of ATMs.
The Semantic Web aligns well with the range of new web techniques that seek to transform our online experience through an understanding of usability and design.
It’s time for usability professionals to stop wallowing in arcane debates, and raise the level of conversation—taking on a new leadership role within their companies.
Manufacturers are starting to realize that usability, rather than more features, can be a successful way to differentiate their products.
I’m excited and grateful for the opportunity to share the work of UPA’s Usability in the Enterprise project with the broader usability community. This issue of UX is the culmination of nearly three years of work by more than 100 members of the UPA family. The objective of our research
We know that our profession is concerned with making products and services more usable, useful, and appealing so that end-users have a better user experience. The same can be said about what we ourselves need to accomplish within our own business environment. We need to learn how to make sure
Cartoons from the wild and twisted world of Leigh Rubin, syndicated cartoonist.
User Experience Professionals Association (UXPA) International supports people who research, design, and evaluate the user experience (UX) of products and services.
