User Experience

Future Proofing Tomorrow’s Technology: UX for an Aging Population The trend of an aging population is reflected across Europe. It is estimated that by 2035 nearly a quarter of the population in the United Kingdom will […]

Social Media Systems in Times of Disaster: Users Becoming Participants Our expectations as users has changed. Rather than simply reading content, we want to interact with it. We want to post opinions, share content, and […]

Adapting to Change: UX Research in an Ever-Changing Business Environment If you’ve worked in the professional world for any amount of time, you’ve likely learned that change is the only certain thing in business—from produ […]

Surviving Tricky and Sticky Research Situations (Book Review) A review of The Moderator’s Survival Guide: Handling Common, Tricky and Sticky Situations in User Research By Donna Tedesco and Fiona T […]

<!–:en–>Rubes Cartoon: Paying Attention<!–:–><!–:zh–>Rubes 卡通：留神注意<!–:–><!–:KO–>Rubes Cartoon: 관심 갖기<!–:–><!–:pt–>Quadrinho do Rubes: Prestando atenção<!–:–><!–:ja–>Rubes 漫画：注意を払う<!–:–><!–:es–>Historieta de Rubes: Prestar atención<!–:–> Read more Rubes cartoons or download the new daily Rubes app at rubescartoons.com (c) 2013, Leigh Rubin, Syndicated Cartoonist [greybox] Paying […]

UX Debt in the Enterprise: A Practical Approach In early 2014, we found ourselves working for an organization with a large product portfolio built up over decades of acquisitions. To create a cohesive […]

The New Voice of YOU: Communicating Through the Digital Interface Digital interfaces we own, design, or develop are an extension of our face, our voice, our body, and our words. So every time someone interacts with a […]

[:en]Lessons Learned: Designing a Collaborative Space for a Region[:zh]获取经验：设计一个地区的合作空间[:KO]깨달은 교훈: 하나의 지역을 위한 협동 작업 공간 설계하기[:pt]Lições aprendidas: Planejando um espaço colaborativo para uma região[:ja]得られた教訓：地域に向けたコラボレーション・スペースのデザイン[:es]Lecciones Aprendidas: Diseñando Espacios Colaborativos para una Región[:] [:en]Hey, Here’s a collaboration challenge: the International Finance Corporation (IFC) supports private sector projects in more than 100 countries. T […]

A Design Workshop in Lima, Peru: Teaching a Creative Process In April 2014, our team of researchers from MIT was presented with a once in a lifetime opportunity: the chance to travel to Lima, Peru to work with […]

Website Translation: Deciding How and What to Translate A lot of technology has come and gone over the past 15 years. Technology that sticks around not only supports a particular business goal, it does it […]

UX Research in the Top 3 Economies in Latin America: What You Should Know Over the last five years, I have led Key Lime Interactive in conducting user research in the U.S. and abroad. In Latin America, we have conducted user […]

Ten Ways to Transcend Culture: Making Users' Choices Easier “It is our choices, Harry, that show what we truly are, far more than our abilities.” -J.K. Rowling, Harry Potter and the Chamber of Secrets We liv […]

Case Study on Usability Evaluation in Costa Rica: A Dual Perspective Several digitally emerging countries in Latin America are experiencing increases in user experience activities. This becomes evident when examining […]

Questions to Ask in Omni-Channel UX Research: Insights from a Mobile Wallet Study in Sao Paulo Ten years into my career as a usability researcher based in Dallas, Texas, I had an opportunity to run a usability test on a mobile wallet in Sao Paulo, […]

Expect the Unexpected: Tips for Conducting Global Research For any company interested in expanding globally, research aimed at understanding your users is essential to delivering a truly great user […]

<!–:en–>Rubes Cartoon: Kangaroo<!–:–><!–:zh–>乡巴佬：袋鼠<!–:–><!–:KO–>풋내기: 캥거루<!–:–><!–:pt–>Rubes®: Canguru<!–:–><!–:ja–>田舎者：カンガルー<!–:–><!–:es–>Historieta de Rubes: Canguru<!–:–> Read more Rubes cartoons or download the new daily Rubes app at rubescartoons.com (c) 2013, Leigh Rubin, Syndicated Cartoonist [greybox]Never ask a […]

Finding Empathy for Users: A Plain Language Model In their bestselling book on developing memorable ideas, Made to Stick, authors Chip and Dan Heath discuss what they named the “curse of knowledge”: onc […]

Usability Testing for Healthcare Portals: Even Small Problems Add Up [bluebox] Casey, a 42-year-old single mom currently working on master’s degree, carefully completed each question on the application on C […]

Personal Health Metrics and Good UX: Partners in Healthcare Countless personal health and wellness applications have been developed over the past few years, and more spring up all the time. The ubiquity of […]

Marking Your Ballot on an iPad: Challenges for Older Adults Election administrators continue to look for ways to make voting easier and are turning to technology to assist with this effort. In recent elections, […]