User Experience

SUStisfied? Little-Known System Usability Scale Facts The System Usability Scale (SUS) developed by John Brooke in 1986 is the most used questionnaire for measuring perceptions of usability. SUS is […]

Helping Students Go to College: Lessons Learned from the KnowHow2GO Public Service Campaign In 2007, the Lumina Foundation for Education was launching a public service campaign called “KnowHow2GO,” which encourages students to prepare for col […]

On the Edge: Branding the User ExperienceBusiness publications extol the power of branding as a success factor in marketing products and services. Branding is crucial in our social-networked, […]

<!–:en–>Editor's Note: Short and Tweet<!–:–> Does anyone ever read the editorial? I must admit I rarely do. I’ve been told I have the patience of a three-year-old—no wonder I usually jump str […]

<!–:en–>Rubes Cartoon: So Your Windows Crashed<!–:–> Read more Rubes cartoons or download the new daily Rubes app at rubescartoons.com (c)2009, Leigh Rubin.  Syndicated Cartoonist [greybox] Two birds in a nest. One is bandaged,  the other has a laptop. [/greybox]

Voting in New York City: Why is Ballot Design so Hard to Get Right? One Saturday in October 2010, a dozen user experience folks spent their day stopping more than 200 strangers on the streets of New York City and asking […]

Accounting for Social Change in DesignDesign. Design thinking. Design processes. Design with a capital D. These are the concepts that will shape our future. These are the tools that will […]

Never Too Old: Incorporating Digital Technologies into the Lives of Older Persons Older people are the fastest growing segment of the population in Europe and the U.S. Most of them have not grown up with Information and Communication […]

<!–:en–>Designing on Mars: Participatory Design and Training in Very Unfamiliar Environments<!–:–> Let’s suppose that you are part of a design task force sent to a very different context from the one you are familiar with. Let’s also suppose tha […]

<!–:en–>What's News: Mommy, Can I Play with Your iPhone?<!–:–> Imagine: You are sitting in the pediatrician’s office and the wait is getting mighty long. Junior is whining. In desperation, you lend your little d […]

<!–:en–>Rubes Cartoon: Family Trip to Nirvana<!–:–> Read more Rubes cartoons or download the new daily Rubes app at rubescartoons.com (c) 2010, Leigh Rubin, Syndicated Cartoonist [greybox] Family meditating together. Boy asking “Are We There Yet?” [/greybox]

Language Barriers in Healthcare Information: Communicating with Bilingual UsersThe rapid growth of the Latino population within the U.S. has been well documented, but there is scant knowledge of user requirements related to […]

Access in Africa: A Personal PerspectiveIt started with good intentions. There was a need for a user experience professional on a project developing an online resource for scholars in […]

<!–:en–>Book Review: Providing Access for All <!–:–> A review of The Universal Access Handbook  Edited by Constantine Stephanidis CRC Press: 2009 In less than a decade, concern for designing products […]

<!–:en–>Editor's Note: Transitions at UX Magazine<!–:–>This issue of User Experience brings with it a set of transitions. As last issue’s readers learned, former editor-in-chief Aaron Marcus has stepped d […]

<!–:en–>Rubes Cartoon: Right Metaphor, Wrong Motivation<!–:–> Read more Rubes cartoons or download the new daily Rubes app at rubescartoons.com (c)2009, Leigh Rubin.  Syndicated Cartoonist [greybox] A trainer […]

<!–:en–>The View from Here: Living Near the Base of the Pyramid<!–:–>The San Angel district of Mexico City where I work is home to some of the richer and more traditional families in the city. It’s a very pretty area w […]

<!–:en–>Book Review: Design Problems in Book Form<!–:–> Design is the Problem: The Future of Design Must be Sustainable By Nathan Shedroff Rosenfeld Media, 2009 Nathan Shedroff tells us in the first few […]

Help! Where Is It When You Need It? Over the last few years we have conducted usability testing of many web applications and forms and have observed some common behaviors. First of all, […]

<!–:en–>What's News: Thoughts as Art <!–:–>The latest iteration of a colorful web-based computer program illustrates the “thought process” of a computer faced with making a move in a chess gam […]