User Experience

[:en]Regaining Trust: What to Do AFTER a Security Breach[:zh]重获信任：发生安全性违规事件以后，该如何做[:KO]신뢰 회복하기: 보안 위반 후에 해야 할 일[:pt]Recuperar a confiança: O que fazer APÓS uma quebra de segurança[:ja]信頼の回復：セキュリティ侵害後の措置[:es]Recuperar la confianza: Qué hacer DESPUÉS de una violación de seguridad[:] [:en]In the past few years, it seems that large-scale data breaches have been occurring with depressing regularity. While it’s incredibly important to […]

[:en]The Other Half of Your Job: Getting Your Projects Built[:zh]您工作的另一半内容：建立项目[:KO]당신 업무의 나머지 반: 프로젝트 진행시키기[:pt]A outra metade de seu trabalho: Concluir o projeto[:ja]もう一方の仕事：プロジェクトの構築[:es]La otra mitad de tu trabajo: Lograr que el proyecto se desarrolle¡[:] [:en]Design is hard enough. But the stark reality is that coming up with a strong design is not the same as getting it built. To turn a design into […]

[:en]The Power of Qualitative Methods: Aha Moments in Exploring Cybersecurity and Trust[:zh]定性法的威力：探索网络安全与信任过程中的顿悟时刻[:KO]정성적 방법의 힘: 사이버 보안과 신뢰 탐구에 있어서 아하!하게 되는 순간[:pt]O poder dos métodos qualitativos: Momentos reveladores na exploração da confiança e da segurança cibernética[:ja]定性調査手法のパワー：サイバーセキュリティと信頼の追求におけるひらめきの瞬間[:es]El poder de los métodos cualitativos: Momentos reveladores en la exploración de la seguridad cibernética y la confianza[:] [:en]“It doesn’t appear to me that it poses such a huge security risk. I don’t work for the state department and I am not sending sensitive infor […]

[:en]Effective and Efficient: Conducting UX and Design Reviews[:zh]有效和高效：执行用户体验和设计审查[:KO]효과와 효율성: UX와 디자인 검토하기[:pt]Eficaz e eficiente: Conduzir a experiência do usuário e as revisões de projeto[:ja]効果と効率：UXとデザインレビューの実施[:es]Efectivo y eficiente: Cómo llevar a cabo revisiones de diseño y experiencia de usuario[:] [:en]We have all been there—the umpteenth design review on a feedback loop that just will not end. The team is exhausted and creativity has been s […]

[:en]Rubes Cartoon: Bow Wow[:zh]Rubes Cartoon: Bow Wow[:KO]Rubes 카툰: 멍멍[:pt]Quadrinho do Rubes: Au au[:ja]Rubes 漫画：ワンワン[:es]Historieta de Rubes: Guau Guau[:] [:en] [greybox] Bow Wow Two dogs are having an argument Dog 1: Arf! Dog 2: Bark! Dog 1: Arf! Dog 2: Bark! Dog 1: Arf! Dog 2: Bark! Dog 1: Arf! Dog 2: […]

[:en]Turning User Research on Its Head (Book Review)[:zh]用户研究思路大逆转（书评）[:KO]Turning User Research on Its Head(사용자 연구의 원칙을 완전히 뒤집기) (서평)[:pt]Virando a pesquisa com o usuário de cabeça para baixo (Resenha de livro)[:ja]ユーザー調査を覆す（書評）[:es]Cómo poner patas arriba la investigación de usuarios (Reseña de libro)[:] [:en][greybox] A review of Presumptive Design: Design Provocations for Innovation by Leo Frishberg and Charles Lambdin Book website Twitter: […]

[:en]Motion Design: An Intro to UX Choreography[:zh]动作设计：用户体验动作编排简介[:KO]동작이 있는 디자인 UX 연출 소개[:pt]Design de animação: uma introdução à coreografia de experiência do usuário[:ja]モーションのデザイン：UXコレオグラフィーの紹介[:es]Diseño de movimiento: Una introducción a la coreografía de experiencia del usuario[:] [:en]Digital interfaces are full of motion. In fact, the UX application of UI motion design has become so important, it’s taking on new terminology o […]

[:en]Changing Routines: Designing Projects for Meaningful Work[:zh]改变我们的常规做法：为有意义的工作设计项目[:KO]통상적 작업의 변화: 의미 있는 작업을 위한 프로젝트 설계[:pt]Mudar nossas rotinas: criação de projetos para um trabalho significativo[:ja]習慣的な作業を変革：有意義な作業を行うためのプロジェクトデザイン[:es]Cambiar nuestras rutinas: Diseño de proyectos para un trabajo significativo[:] [:en]Frederick Winslow Taylor was repulsed by waste and with a stopwatch and a clipboard he set about inventing a productivity revolution. Using […]

[:en]A Civic View: Bridging the Gap between Citizens and City Government[:zh]缩短市民和市政府之间的差距[:KO]시민의 관점: 시민과 시 정부간의 격차 좁히기[:pt]Civic View: unindo cidadãos e o governo municipal[:ja]Civic View（シビック・ビュー）：市民と市政との隔たりの橋渡しを行う[:es]Una visión cívica: Acortar la brecha entre los ciudadanos y el gobierno de la ciudad[:] [:en]What does it mean to talk to a government? How can we ensure that we’re being heard? In our own words? With our consent? In an era of Big Data a […]

[:en]The Quest for the Better Me: Helping You Be, Do, Feel, and Look Better[:zh]追求更完美的自我：全面提升表现、感受、形象和状态的产品[:KO]더 나은 나를 위한 탐구: 기능, 느낌, 스타일이 더 좋은 제품들[:pt]A busca pelo melhor eu: produtos que ajudam a ser, fazer, sentir-se e ter aparência melhor[:ja]より良い自分の探求：より良い行動、気分、外見、自分作りのための製品[:es]La búsqueda de un yo mejor: Productos que se desempeñan, se sienten y se ven mejor y son mejores[:] [:en]The first breath. The first step. The first word. The first kiss. The first child. The first million. Life is comprised of a number of significant […]

[:en]User Research for Non-Researchers: How to Get User Feedback Without a Dedicated Researcher[:zh]面向非研究人员的用户研究方法：如何在没有专业研究人员时获取用户反馈[:KO]비연구자들을 위한 사용자 연구: 전담 연구자들 없이 사용자 피드백을 얻는 방법[:pt]Pesquisa com usuários para não pesquisadores: como obter retorno dos usuários sem um pesquisador dedicado[:ja]リサーチャー以外のスタッフによるユーザーリサーチ：専任のリサーチャーなしでユーザーのフィードバックを得る方法[:es]Investigación del usuario para no investigadores: Cómo obtener la retroalimentación del usuario sin un investigador especializado[:] [:en]We’ve all been there. The product team needs data to make a decision, the user research team is fully engaged on other projects, and there’s no bu […]

[:en]Solving a Museum’s Business Challenges: A Case Study[:zh]案例研究：解决博物馆的业务难题 [:KO]사례 연구: 박물관 업무의 어려움 해결 [:pt]Estudo de caso: resolução de desafios de negócios de um museu [:ja]ケーススタディ：美術館の経営課題を解決する [:es]Estudio de caso: Resolución de problemas comerciales de un museo [:] [:en]As UX professionals, it is in our nature to believe customer experiences and interactions with services and products must be effectively […]

Innovating with Fans: Social Games and Technology Design In this participatory culture, technology innovation is increasingly driven by enthusiastic fans. The recent global success of Pokémon Go as a […]

Innovation and UX: Towards an Adaptive and Motive-Based Approach UX is more than just key performance indicators (KPIs). Yes, they are helpful for standardized testing or measures of satisfaction, but commonly used […]

[:en]Knot an Innovation: Ten Rules for Successful Products [:zh]牢牢把握创新：成功产品的十大准则[:KO]혁신을 매듭짓다: 성공적인 제품을 위한 열 가지 규칙[:pt]Crie uma inovação: dez regras para produtos de sucesso[:ja]イノベーションの結び目：製品を成功させる10のルール[:es]Innovaciones exitosas: Diez reglas para tener productos exitosos[:] [:en]In a jungle every animal needs to continuously evolve to survive. If the animal becomes lazy, lethargic, or stops evolving, then nature or a […]

[:en]Rubes Cartoon: Comfort Zone[:zh]Rubes 卡通：舒适区[:KO]Rubes 카툰: 안락한 지대(Comfort Zone)[:pt]Quadrinho do Rubes: zona de conforto[:ja]Rubes 漫画：コンフォートゾーン[:es]Historieta de Rubes: Zona de confort[:] [:en] [greybox] Mountain Goat Two mountain goats stand facing each other on opposite sides of a chasm. One says, “That’s what I admire about you, Ear […]

[:en]Building Empathy in the Enterprise: Using Conferences as a Research Venue[:zh]在企业内寻找共鸣：将会议作为研究场所[:KO]사내 공감 형성하기: 회의를 연구 장소로 활용하기[:pt]Criar empatia na empresa: como usar conferências como um espaço de pesquisa[:ja]企業における共感の構築：会議を調査の場として利用する[:es]Crear empatía en la empresa: Usar las conferencias como sede de investigación[:][:en]When conducting user research in the enterprise, recruiting can be one of the most pressing and constant challenges. Internal participants can be […]

[:en]Measuring Emotions: Self Report as an Alternative to Biometrics[:zh]测量情绪：使用自我汇报代替生物测定[:KO]감정 측정하기: 생물측정법에 대한 대안으로서의 자기 보고[:pt]Medição de emoções: auto-avaliação como alternativa à biometria[:ja]感情の測定：バイオメトリクスの代替としての自己報告[:es]Medición de las emociones: el autoinforme como alternativa de la biométrica[:] [:en]“Yes, but I want to know if users are delighted,” our client said after reviewing the metrics we suggested for a study to evaluate new ges […]

[:en]Illuminating the Journey: Improving Public Transit Rider Experience[:zh]照亮旅程：改善西雅图公共交通乘客体验[:KO]여정 살펴보기 시애틀의 대중교통 이용자 경험 개선[:pt]Iluminar a jornada: melhorar a experiência do usuário do transporte público em Seattle[:ja]移動の解明：シアトルで公共交通機関の利用者の体験を向上[:es]Iluminar el viaje: Cómo mejorar la experiencia de quienes usan transporte público en Seattle[:] [:en]If you find yourself in Seattle in the near future and are looking for a way to start a conversation with a local, just mention how bad the […]

[:en]Hold the Phone: A Primer on Remote Mobile Usability Testing [:zh]别挂电话：远程移动可用性测试入门[:KO]전화 활용하기: 원격 모바일 사용성 테스트에 관한 기본 지침[:pt]Segure o telefone: uma cartilha sobre testes remotos de usabilidade de dispositivos móveis[:ja]電話の保留：リモートモバイルユーザービリティテストの入門書[:es]Manténgase en línea: Manual básico sobre las pruebas remotas de usabilidad móvil [:] [:en]In recent years, remote usability testing of user interactions has flourished. The ability to run tests from a distance has undoubtedly broadened […]