User Experience

Usability Testing by People with Disabilities: Some Guerrilla TacticsAs more companies look to ensure that their products can be used by people with disabilities, usability professionals are challenged to broaden their […]

Social Network Sites for Older Adults: Online User Experience for Korean Seniors If you have parents who are over the age of sixty, or know people of that age, consider what they might be doing at this moment. Think about retirees […]

Accessibility on the Web: The Web Accessibility InitiativeInvolving people with disabilities from the early stages of a project and including participants with disabilities in usability testing—improving the a […]

STC Conference Accessibility Guides: How (and Why) They Were Created The Conference Accessibility Guide of the Society for Technical Communication (STC) had its debut at the STC 2002 conference in Nashville. It was […]

<!–:en–>The View from Here: A Call to Action for Universal Design from the United Nations<!–:–>On December 13, 2006, the United Nations General Assembly passed the Convention on the Rights of Persons with Disabilities, quietly but forcefully […]

<!–:en–>What's News: Blio Software: E-reader = Easy to Read?<!–:–>A product designed to make e-books accessible to the visually impaired may spell the death knell of popular e-book readers such as the Amazon Kindle […]

Agile and UX: A View from 2009Several activities at UPA 2009 focused on shared experiences of working in Agile environments. (See box for Agile definitions.) Six presentations, one […]

Agile Teams: Best Practices for Agile Development Based on the belief that a final product evolves through quick and multiple iterations (“sprints”), diverse organizations are increasingly applying Agi […]

Get it RITE: Rapid Iterative Testing and Evaluation (RITE) Our user experience (UX) team at Nationwide collaborated with an internal business team within Nationwide Financial on an ongoing project. Together, we […]

What’s So Hard About Enterprise UX?: ERP Software RevisitedDuring the last twenty years, enterprise resource planning (ERP) software has become a standard fixture of the daily work environment of many […]

Usability Maturity Models: Making your Company User-Centered Usability maturity models are methods for developing user-centered design processes in companies in order to facilitate usability methodologies for […]

Enterprise Usability Maturity: Designing an Enterprise Application Suite The Usability Maturity Model Inspired by similar models for software development and quality assurance, the Usability Maturity Model synthesized by […]

User-Centered Procurement: Evaluating the Usability of “Off-the-Shelf” Software In a 2008 article fo User Experience (Volume 7, Issue 1) Jerrod Larson described how some enterprise software (e.g., portals, expense software, learning […]

Corporate UX Maturity: A Model for Organizations Organizations and their products and services have a user experience regardless if the organization is consciously managing it. User experience […]

<!–:en–>The View From Here: Garbage In, Garbage Out—the Agile Way<!–:–>The introduction of Agile methods into the software development process began over a decade ago and with each passing year it has gained increasing […]

<!–:en–>What's News: New Computer Technologies to Be Rolled Out<!–:–>Way back in the 1990s, I had a fold-out keyboard that I plugged into my Palm Pilot handheld organizer when I wanted to take notes at a meeting. I […]

<!–:en–>Editor's Note: User Experience Development: What? So What? Now What?<!–:–>This special issue focusing on user experience strategies, tactics, models, and their relation to rapid software development techniques, owes its […]

<!–:en–>Rubes Cartoon: Unleash Your Full Potential <!–:–> Read more Rubes cartoons or download the new daily Rubes app at rubescartoons.com (c) 2010, Leigh Rubin, Syndicated Cartoonist [greybox]  Dog r […]

It’s Not Easy Being Green: Creating a Green User ExperienceOver the past several years, because of an environmental crisis that has made headline after headline, more users (as well as product developers) are […]

Live More Sustainably: Smart Tools Reduce Our Impact on the Environment Some people believe that making people consume less and more carefully—whether it is energy, food, clothing, consumer durables, etc.—is not a use […]