애자일 개발 환경에서 사용자 경험은 협력입니다: 방법 익히기

UX 디자이너가 머리를 싸매고 열심히 긴 설명서를 읽어도 결국 실행은 개발자들이 하도록 설명서를 던져버리게 되는 개발환경에 관하여 잠시 생각해 보십시오. 이제 애자일 팀을 고려해 보십시오. UX디자이너는 개발팀에 합류하여 공동의 목표를 향해 협력하며 매주마다 결과물을 냅니다. 고객 피드백을 그 다음 사이클에 통합하는 능력을 발휘하십시오. 그러면 놀라운 협력의 비결을 갖게 됩니다.

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Brown, D. (2014). 애자일 개발 환경에서 사용자 경험은 협력입니다: 방법 익히기. User Experience Magazine, 14(1).
Retrieved from http://uxpamagazine.org/agile-ux-is-collaboration/?lang=KO

2 Responses

  1. Matthew Schafman says:

    In my experience, every project when the Customer is not involved, is not successful. Building a relationship with the Product Owner, Stakeholders and end-users is the key to change management of the new processes. So many times there’s a disconnect with what the user’s want and what the business wants to pay for. Until the business starts listening they will always produce solutions that fall flat.

  2. Hi Diana, I agree, I think this is all about transparency, about communicating more frequently and in a way that all stakeholders have ‘at least’ all the facts they need to do a good job.

    The problem with more traditional approaches is that they leave too many people working in isolation for too long between stage gates. Especially in areas such as software development and experience design we are working in the unknown. The quicker and better feedback you can get the quicker and better the end result will be.