UX 접근법으로 웹사이트 접근성에 대해 알아보기

현재의 웹사이트가 복잡하다는 것은 접근성이 프로젝트 요건의 일부로 포함되지 않았다는 것을 의미하고, 그 결과 그것에 대해 더 알아봐야겠다고 생각한 디자이너와 개발자가 거의 없었습니다. 수년 동안, 나는 내가 공을 들인 프로젝트가 비즈니스와 마케팅 요구에 더 중점을 두고 있다고 생각했는데, 결국은 접근성을 요구하는 프로젝트가 등장했습니다. 그것은 몇 년 전 일이었는데, 나는 지금 현행법, 표준 및 기술에 대한 ‘집중 강의’를 들었습니다. 접근성에 대한 정보는 1999년에 비해 아주 많아졌습니다. 무엇을 해야 할지에 관해 알아보는 것은 꽤 쉬워 보이지만 그것을 매일 실천하는 것은 더 어려웠습니다.

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Junker, A. (2018). UX 접근법으로 웹사이트 접근성에 대해 알아보기. User Experience Magazine, 18(1).
Retrieved from http://uxpamagazine.org/learning-about-website-accessibility/?lang=KO

5 Responses

  1. Cory Klatik 댓글:

    Excellent take on the subject Ann!

    The more we get folks to understand that accessibility and UX are far from mutually exclusive, the better.

  2. Jenny Doerr 댓글:

    I appreciate the overview of examples that can help debunk the myths of accessibility efforts and the inclusion of empathy in the design approach. I am curious, how does webdesign addresses literacy and comprehension issues with end users in mind? Is there evidenced based research that relates to building digital content and websites with limited literacy users? How does basic reading comprehension play into webdesign? Or since you mentioned healthcare, the concept of health literacy is it’s own concept and how does it integrate into a design elements for functionality in conjunction with branding and marketing. I would welcome any thoughts or guidance on resources if you crossed into this territory in your work.

    • Ann Junker 댓글:

      Hi Jenny,

      Thanks for reading the article. Yes, there are ways to ensure your website is easy to read for those with literacy and comprehension issues. A few ways to help improve comprehension is to make sure you know your audience. Write the content at a reading level that is appropriate (for general audiences an eighth-grade reading level is usual), don’t use jargon (unless your audience understands it), structure the page content well with headings, and try to limit distractions to keep people focused on the content.

      Another piece to think about is the colors used on the site, the color contrast ratio between foreground and background colors should be high enough (as specified by WCAG 2.0 guidelines) for those with color blindness or vision issues so they can see the text. People with comprehension issues will also appreciate good use of color on a site. In terms of branding on the site, the design team should be aware of the audience they are reaching to ensure they effectively design to their audience. If there are conflicts between the branding and the requirements for the audience, some user testing can usually provide enough evidence to help the team make appropriate decisions in making the website a success (usually defined as understanding and designing to the audience needs).

      Navigation is also important for comprehension. The wording of links must be clear and concise so when users click on a link they can feel confident that the page they will be taken to has the content they are looking for (never using the words “Click here”). For accessibility – especially with screen readers, all links should be descriptive of what will be on the next page – like “Learn how to bake Chocolate Chip Cookies”. Organizing the different pages of the website also help, chunking like content together so a group of pages about a topic is together.

      Hope this helped!

  3. Tom J Pappas 댓글:

    Well written. Thanks for the added insight and your focus on this.

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