(English) Social Skills for UX Consultants: Communication on the Job

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Bechinie, M., Murtinger, M., Tscheligi, M. (2010). (English) Social Skills for UX Consultants: Communication on the Job. User Experience Magazine, 9(4).
Retrieved from http://uxpamagazine.org/social_skills_ux_consulatants/?lang=KO

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