What’s Love Got to Do With It?
Why emotions and aspirations matter in person-centered design.
by Ross C. Teague and Hunter X. Whitney
Instructive Interaction
Making interfaces self-teaching means following the principles of anticipatory learning, explorability, predictability and guidance.
by Larry L. Constantine and Lucy A. D. Lockwood
Imagining the New Computing
Human needs and the new computing technologies.
by Ben Shneiderman
Return on Investment for Usable UI Design
Examples and statistics help make the case for usable user interfaces. It’s smart business.
by Aaron Marcus
Glucose Monitor Evaluation
An easy-to-use handheld device makes life better for diabetics.
by Brian K. Smith
B2B Is Really People2People
Can “mom and pop” teach business how to improve the customer experience?.
by Susan K. Andros
Book Review: Built for Use
If you want to obtain management support of user-centered design, read Karen Donoghues’s Built for Use .
Reviewed by Scott E. Schoeling
