User Experience

Designing for Big Tech: Top Lessons from a Junior UX Designer at PayPal Designing for Big Tech For many designers, including myself, working as a user experience designer in a big tech company is a dream job. […]

Designing for Conversations (Book Review) A review of Conversations with Things: UX Design for Chat and Voice by Diana Deibel and Rebecca Evanhoe Book Website Rosenfeld Media, […]

Aggregating Insights: Survey Templates Build Cumulative Knowledge in Iterative Product Development Surveying to Evaluate Feature Launches As UX researchers, our input helps product teams decide which features to build, how to design those […]

Connecting UX and EX: Better Employee Experience People often think about the employee experience, or EX, when there is an immediate problem to solve; perhaps there is a crisis like a global […]

Rubes Cartoon: Sustainability

Color Contrast: Infographics and UI Accessibility Text Readability: It’s All About Color Contrast Text readability is often an accessibility obstacle in both real and digital worlds. I once got an i […]

Schemas: Strategizing User Experience Background Jean Piaget was a Swiss psychologist and philosopher known for his epistemological studies with children. His theories of cognitive […]

Building UX into Development: Create the Ultimate Customer Portal Customer-Centric Portals A customer-centric portal is a great way to ensure customers get what they want when they need it most. A portal is more than […]

Eating Our Own Dog Food: A Metacognitive Analysis of UX Unicorns Figure 1: Day 203/365 Dog Food (Credit: Anne Hornyak, Wikimedia Commons).   Unicorn Nation I recently ran an online poll to learn more about the […]

Non-Standardization: Design for the Swiss Health Service Old age is a natural stage in life. According to statistical studies, societies are aging at an increasingly rapid rate; in 2060, the number of aged […]