An approach to the Unified Modeling Language that captured what is possibly the most comprehensive set of aging healthcare requirements documented in Australia, and possibly worldwide.
With events across forty countries and five continents, outstanding media coverage, and feedback from organizers and volunteers, World Usability Day 2006 were deemed a huge success.
The requirement of UK local councils to “carry out 100 percent of council services electronically” led to user-centered re-designs of the Salisbury and Aberdeenshire e-government websites.