Liz Blanchard is a User Experience Design Architect at Red Hat. With 15 years of experience in the enterprise product design space, she’s currently leading the UX Design team at Red Hat to create an experience vision for their portfolio. She specializes in design for complex business-to-business IT software challenges.
An Experience Vision helps unite a team around both current and future priorities for a product. Key phases of creating an Experience Vision include defining the user journey and then developing Experience Stories (the why), Capabilities (the what), and Plans (the how) during ideation and validation workshops. Collaboration still can happen using remote methods; best practices for telepresence workshops include using small group discussion rooms for divergent discussions and online tools like Mural.