유용한 설문조사 문항 작성하기: 모든 UX 연구원들이 알아야 할 10가지 

설문조사는 UX 연구원의 도구상자에서 일반적인 도구이지만 설문지 작성은 자주 간과되는 기술입니다. 10가지 간단한 지침을 따르면 설문조사가 사용하기에 적절한 조사 방법인지 이해할 수 있고, 참여자들에게 더 관련성 있는 질문과 답변을 제공하며 질문을 작성할 때 보고에 대해 생각하기 시작할 것입니다.

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Feinstein, T. (2017). 유용한 설문조사 문항 작성하기: 모든 UX 연구원들이 알아야 할 10가지 . User Experience Magazine, 17(5).
Retrieved from http://uxpamagazine.org/writing-usable-survey-questions/?lang=KO

2 Responses

  1. Reed Snider 댓글:

    Nice article! Thanks for sharing your insight.

  2. Tim Rotolo 댓글:

    Tanya, it’s so cool to see somebody else talking about this! Usability of surveys is overlooked, but it’s important to getting data of a high quality.

    Back in 2015, we actually spent a bit of time focusing on this topic. Our team worked with QuestionPro and MeasuringU to develop a method for measuring the usability of surveys (I wrote about it here – http://www.trymyui.com/blog/2015/03/19/new-horizons-bringing-ux-to-the-survey-design-field/).

    Essentially, it’s a variant of the SUS designed to assess the clarity, answerability, fatigue, and overall usability of a survey.

    Thanks for your article, I enjoyed it. Feel free to reach out to me if you’re interested in chatting more about this. Anyways, just thought you (and any readers) may find this related info worthwhile!

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