编写适用的调查问题:十项用户体验研究人员须知 

调查是用户体验研究人员工具箱中的一种常见工具,但是编写调查问卷却往往是一项被人忽视的技能。通过遵循十项简单的指导准则,您将了解某项调查是否适当的研究方法,为您的参与者提供更相关的问题和回答,并在您编写问题的同时就开始考虑您的报告。

文章全文为英文版

Feinstein, T. (2017). 编写适用的调查问题:十项用户体验研究人员须知 . User Experience Magazine, 17(5).
Retrieved from http://uxpamagazine.org/writing-usable-survey-questions/?lang=zh

2 Responses

  1. Reed Snider说道:

    Nice article! Thanks for sharing your insight.

  2. Tim Rotolo说道:

    Tanya, it’s so cool to see somebody else talking about this! Usability of surveys is overlooked, but it’s important to getting data of a high quality.

    Back in 2015, we actually spent a bit of time focusing on this topic. Our team worked with QuestionPro and MeasuringU to develop a method for measuring the usability of surveys (I wrote about it here – http://www.trymyui.com/blog/2015/03/19/new-horizons-bringing-ux-to-the-survey-design-field/).

    Essentially, it’s a variant of the SUS designed to assess the clarity, answerability, fatigue, and overall usability of a survey.

    Thanks for your article, I enjoyed it. Feel free to reach out to me if you’re interested in chatting more about this. Anyways, just thought you (and any readers) may find this related info worthwhile!