(English) Designing in Healthcare: Learning through Experience

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(English) A UX graduate entering an unexpected field yields career lessons gleaned from experiences in healthcare and Alzheimer’s research. [Leer más]

(English) An Introduction to Design Justice (Book Review)

Maria Flores

(English) A review of Design Justice, by Sasha Costanza-Chock, introduces the practice of design justice, an approach that aims to challenge structural inequalities. [Leer más]

(English) Explaining the Unexplainable: Explainable AI (XAI) for UX

Meg Kurdziolek

(English) Explainable artificial intelligence (XAI) can help UX professionals advocate for better experiences in machine learning-driven products. [Leer más]

(English) UX Integration: The Proverbial Stumbling Stones on the Road to UX Paradise

Figure 1. Obstacles on the road to the proverbial UX paradise.

(English) Many UX professionals have a strong desire to fully integrate user experience into their organizations. There are many obstacles that might challenge perfect integration. [Leer más]

(English) Diversity, Equity, and Inclusion (DEI): Inclusive Design Plus Accessibility

Sarah Paglliaccio

(English) Diversity, equity, and inclusion (DEI) initiatives in the United States and across the globe result in inclusive and accessible design principles that can be implemented in everyday practice. [Leer más]

(English) Improve Your Usability Tests: Learnings from Evaluating 100-Plus Usability Tests

Figure 5. A candidate’s behavior may be interpreted by the participant as disrespectful.

(English) Evaluation of videos and usability test reports from 100-plus UX professionals obtaining CPUX-UT certification gives expert insights into improving usability testing and collecting meaningful findings. [Leer más]

(English) Rubes Cartoon: Health

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Disculpa, pero esta entrada está disponible sólo en Inglés Estadounidense. [Leer más]

(English) Directing to Care: Technology to Help Patients Find Their Way

Directing to Care: Technology to Help Patients Find Their Way

(English) The Mayo Clinic app provides step-by-step navigation through its buildings to direct patients to their appointment’s check-in desk. New research and software focus on wayfinding and obtain usage data through eye tracking glasses. Logistical challenges are covered for conducting this type of research using Tobii glasses in a large hospital. [Leer más]

(English) Customer Experience: A Major Factor in Customer Portal Success

(English) Remote User Research: Opportunities for Adoption in Asia

Webbed MD