Cynthia Kamishlian has more than ten years of technology experience in business analysis and user experience research. She has worked in commercial and not-for-profit environments, and is currently at MathWorks as a Senior User Experience Specialist. Cynthia focuses on education and commercial applications, and enjoys working with diverse populations.
Bill Albert is a director of Bentley University’s Design and Usability Center, a global user experience design and research consultancy. He is also an adjunct professor in the Human Factors in Information Design program at Bentley University. He is the co-author of two books: Measuring the User Experience (2008) and Beyond the Usability Lab (2010).