Rich reporting, for example, an expo, is an improvement beyond traditional written reports leading to a more meaningful engagement among a wider variety of stakeholders. 用户体验研究人员可能会获得中肯的见解，从而对产品产生巨大影响。研究结果不仅触及特定工作流和设计的可用性，而且还承载了主要业务和设计建议，这些建议不仅回答了您产品经理数个月一直在问的问题，甚至还回答了她没想到的问题。確かにユーザエクスペリエンスの研究者は、製品に多大なインパクトを与えるための洞察を得るだろうし、調査結果は、特定のワークフローやデザインのユーザビリティに関わるだけでなく、ビジネス、製品のデザインで、プロダクトマネジャーが何か月にもわたって明らかにしたかった問いに答えるばかりか、考えもしなかった問いにも答えるほど、大きな影響を与えるだろう。
Those who do international field work need to become experts in the differences in research methodology from one culture to the next. Fieldwork, Inc. 是一家美国公司，涉足美国、欧洲、亚洲和远东市场，拥有 30 年的面对面一手数据收集经验，来自该公司的两位运营副总裁重点介绍了不同国家/地区在实际设施、技术、招聘做法和文化特质方面所遇到的一些差异。Fieldwork社は、米国、欧州、極東アジア地域における主に対面式調査によるデータ収集で30年の経験を持つ米国企業だが、その業務担当副社長の二人が、設備、テクノロジー、調査対象の勧誘の仕方、文化による独自性など、各国における違いを明らかにする。
A deep dive into task analysis: how it is used, and why, too often, we ignore one of the most helpful tools in our toolboxes.
Contextual design models can be developed through exploratory modeling, providing a potentially useful framework to guide and speed up the later modeling activities.
Provide form instructions on a separate web page and place a “Help” link at the beginning to help users who prefer or require “up front” instructions to complete the form.
An interview technique review worksheet emphasizes continual improvement and provides an easy way for team members to evaluate a user research interview session.
When designing forms, a background in survey methodology and social research can facilitate a transition into user-centered design.
Designing forms for the mobile web confronts unique challenges that are difficult to test and are not completely in the developer’s control.
Study of user communities that make up the air traffic control system and the information, navigation and communication technologies they use.
The availability of Sync and voice recognition technology in vehicles, although not perfect, enable drivers to interact with their mobile devices in a safer, less distracting manner.